Refund and Returns Policy

Need help?

Contact us at Call 1 888.404.4255 or email us at info@medxlasers.com for questions related to refunds and returns.

Overview

We offer refund or exchange for up to 30 days after purchase. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item please contact us. 

Shipping returns

Call 1 888.404.4255 or email us at info@medxlasers.com and we’ll send you prepaid postage. 

Mail your product to:
Cold Laser Solutions LLC – 401 Evergreen Drive – Oldsmar Fl , 34677 .